Introduction
At Totally Vaped, we are committed to maintaining high standards of accuracy and integrity in our content. We take editorial complaints seriously and strive to address any concerns promptly and fairly. This Editorial Complaints Policy outlines the process for submitting and resolving complaints about our content.
Submitting a Complaint
How to Submit
If you have a concern about the accuracy, fairness, or any other aspect of our content, please submit your complaint via email to [email protected]. Provide detailed information about the issue, including the specific content in question and the nature of your complaint.
Information Required
To assist us in addressing your complaint effectively, include the following details in your email: the title or URL of the content, a clear description of the issue, and any supporting evidence or context that may help in our review.
Review Process
Acknowledgment
Upon receiving your complaint, we will acknowledge receipt within 5 business days. This acknowledgment will include an overview of the next steps and an estimated timeframe for resolution.
Investigation
We will conduct a thorough review of the complaint, including an examination of the content in question and any relevant evidence. Our editorial team will assess whether the content meets our standards and guidelines.
Resolution
Outcome
After completing the review, we will inform you of the outcome and any actions taken. This may include correcting or updating the content, issuing a clarification, or other appropriate measures.
Appeal
If you are not satisfied with the resolution, you may request a further review. Please provide additional information or context that was not included in the initial complaint to support your appeal.
Correction and Updates
Commitment to Accuracy
If a mistake or error is identified in our content, we are committed to correcting it promptly. Corrections will be made transparently, and updates will be reflected on the website as soon as possible.
Transparency
We will clearly mark any corrections or updates to ensure transparency and maintain trust with our readers.
Contact Us
For any further questions or concerns regarding this policy or the complaints process, please contact us at [email protected]. We value your feedback and are dedicated to resolving issues in a fair and timely manner.
Thank you for bringing any concerns to our attention. We appreciate your engagement and are committed to upholding the highest standards in our content.